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Policy / Order Procedure

Policies & Procedures

Please review the terms below before placing an order or scheduling installation.

Store Refunds

No Cash Refunds: ONLY store credits (30 days)

We encourage our clients to review the provided mock-ups before providing approval to print.

All orders require written approval via email, text message or Whats App message before requested items are added to our production queue.

If a mistake occurs at the installation site due to an oversight on our part and not what was included in the client mock-up, we will honor the store credit for 30 days.

Store credit will be in the full account of what was charged on the client invoice and can be used for any order within the 30-day period.

Installation Conditions

Installation will not be completed in inclement weather (severe, harsh, or unpleasant weather conditions—such as heavy rain, snow, high winds, or extreme temperatures—that make outdoor activities dangerous or impossible).

Also, please ensure you or a representative is on-site for the entire time of installation.

If at the time of arrival there is no representative present, our installers will only be permitted to wait for 60 minutes after arrival.

If a representative does not arrive after 60 minutes, client may need to reschedule the installation for a later timeframe if available and will be charged an additional $350.00. New fee will need to be paid in full before installers will be granted. permission to install items at the event location.

Installer will not move items that are not produced by QuickPrints and will only install items paid for on the client invoice.

Intake Order Form/ Quotes:

Intake Order Form Steps:

Quotes: Do not include sale tax, which will be added to your invoice and is valid for 30 days.

Order Procedures

If you would like to proceed with the order, I will create an invoice and send it via email/text message.

Once we receive your full payment, you can email the image, and your order will be added to our design queue for set-up.

Your order will be completed on or before expected due date.

You will be contacted via email or telephone once your order is ready for pick-up or to schedule your installation time.

Before I create your invoice, please provide the requested information below:

  1. Name or company name you would like on your invoice
  2. Primary telephone contact number
  3. Email address you would like your invoice to
  4. Does your company have a reseller certificate? If so, please email a copy. If not, the sale tax will be included on your invoice.

Once I receive your response, I will create and send your invoice.